Shipping policy

Thank you for visiting and shopping at Belgravia Class. We are committed to transporting our premium ready-to-wear apparel and luxury tailored collections to you in flawless condition.

The following terms and conditions constitute our comprehensive Shipping Policy.

1. Shipping Zones & Destinations

Eligible Shipping Destinations

We offer secure, insured international shipping to customers across the following major regions:

  • North America: United States, Canada.

  • Europe: United Kingdom, European Union member states.

  • Oceania: Australia, New Zealand.

  • Asia: Singapore, Japan, South Korea, Hong Kong SAR.

🚫 Non-Delivery Restrictions

Due to customs complexities regarding high-value textiles, leather import restrictions, or persistent localized carrier disruptions, we do not fulfill orders or deliver packages to the following locations:

  • Military Addresses (APO, FPO, DPO boxes).

  • The following countries: Russia, Ukraine, Brazil, India, South Africa, and all countries within Central America, South America, and Africa.

  • Remote island territories where fully trackable end-to-end luxury shipping cannot be guaranteed by premier lines.

If an order is mistakenly executed with a delivery address located inside a restricted non-delivery zone, our compliance team will automatically void the transaction and issue a 100% financial refund.

2. Shipping Methods, Rates & Delivery Times

All apparel orders undergo a meticulous quality-checking, pressing, and protective boxing window of 1 to 3 business days at our fulfillment hub before being handed over to our shipping carriers.

We provide three tiers of delivery services to accommodate your schedule. Please refer to the matrix below for specific tariffs and estimated transit windows:

Shipping Service Type Delivery Destinations Shipping Rates Estimated Delivery Time
Economy Shipping United States & United Kingdom FREE for all orders 10 – 15 Business Days
Rest of Eligible World $4.95 (Free for orders over $75) 12 – 18 Business Days
Standard Shipping United States & Canada $6.95 7 – 10 Business Days
United Kingdom & Europe $7.95 8 – 12 Business Days
Expedited Shipping United States Only $14.95 3 – 5 Business Days
(Via DHL / FedEx / UPS) Rest of Eligible World $19.95 4 – 7 Business Days

Disclaimer: Estimated delivery times are based on carrier historical averages and do not include the 1-3 day processing window. Transit times may experience minor extensions during peak global holiday shopping seasons, extreme meteorological disruptions, or custom clearance clearance bottlenecks.

3. Order Tracking & Customs Protocols

  • Tracking Confirmation: Within 24 hours of your wardrobe box leaving our logistics hub, an automated shipping confirmation email containing your unique Tracking Number and a direct tracking visualization link will be delivered to your inbox.

  • Customs, Duties, and Taxes: Belgravia Class is not liable for any customs duties, import tariffs, or local consumption taxes applied to your package by your destination nation's border agency. All administrative fees levied during or after shipping are the sole legal responsibility of the purchasing customer.

4. Liability for Lost or Damaged Garments

We guarantee that every premium blazer, dress, and coat leaves our facility pristine, securely wrapped, and double-boxed. However, transit liabilities are governed by the following clear parameters:

Garments Damaged in Transit

  • Our Responsibility: If your garments arrive physically torn, stained, or structurally compromised due to water or rough handling by the carrier during transit, Belgravia Class assumes full financial liability.

  • Action Required: You must report the structural damage to support@belgraviaclass.com within 48 hours of carrier delivery, accompanied by clear photographic evidence of the damaged clothing and the external shipping box. We will immediately dispatch a free replacement or process a full refund.

Packages Lost in Transit

  • Our Responsibility: A shipment is categorized as officially lost if the carrier tracking status ceases updating for more than 15 consecutive business days, or if the shipping line formally declares the shipment non-deliverable. In these instances, Belgravia Class assumes full financial liability and will issue a 100% refund or arrange a priority reshipment.

  • Carrier Release Liability (Stolen/Missing Packages): Belgravia Class is not liable for packages that are officially marked as "Delivered" by the shipping carrier’s tracking database but are claimed missing or stolen from the customer's doorstep, porch, or mailroom. We strongly encourage customers to monitor their tracking data and provide a secure, reliable delivery location.